Business Information

If You’re Successful, So Are We. At Big Careers Technologies, we prioritize our customer's success above all. From the moment you engage with our solutions, our dedicated support team is here to assist you. Whether it's onboarding, integration, training, or ongoing system maintenance, we ensure that you receive the necessary resources to maximize your investment.

Our team is committed to delivering continuous innovation, industry-best practices, and strategic guidance to help your business achieve long-term growth.

Professional Services

Our Professional Services team offers a wide range of expertise to support your business goals. We provide custom development options, system analysis, and optimization strategies tailored to your business needs.

• Custom integrations and API solutions
• Advanced analytics and business intelligence
• Process automation and digital transformation
• Scalable architecture for business expansion

Software Implementation

Our solutions are designed with flexibility, offering thousands of customizable options to align with your business requirements. We work closely with you to configure the best-fit solution and ensure a smooth transition.

Using a structured Project Management Approach, our implementation team will collaborate with you to define objectives, set realistic timelines, and guide you through each phase of the deployment process.

• Comprehensive needs assessment and business process mapping:
• Step-by-step configuration and testing
• Hands-on training and knowledge transfer
• Post-implementation support and optimization

We ensure that our customers achieve a seamless go-live experience and continue to receive long-term strategic value from our solutions.

Support Options

We provide multiple support channels to ensure that you receive timely assistance. Whether you require technical guidance, troubleshooting, or product updates, our team is available to help.

• Email Support: Receive direct assistance from our technical experts.
• Online User Forums: Engage with a community of professionals for quick solutions.
• Dedicated Support Portal: Track support tickets and view resolution history.
• Live Chat: Get instant responses for urgent issues.

Our team follows a first-in, first-out (FIFO) approach to resolving customer inquiries, ensuring that all issues are handled promptly. The average response time is under one business day.

Additionally, our online forums offer self-service solutions where you can search public incidents, find common troubleshooting tips, and connect with other users.